BUSINESS SERVICES
In the past several years, the business and professional services sector has been growing at an enormous rate. Competition is fierce – companies need the competitive advantages offered by systems that track events, closely monitor sales opportunities, and assist client services departments to increase customer retention.
Infinity’s CRM solutions for Business Services meet this challenge by providing seamless coordination between sales, marketing and client service needed to improve the performance and profitability of Business Service firms. Infinity’s CRM solutions for Business Services are comprehensive solutions that is enabling the leading business service providers to identify and maintain the loyalty of their most profitable clients.
With Infinity’s CRM solutions for Business Services , you can focus on the most profitable clients and relationships:
| • | Improve collaboration and streamline communication by consolidating and sharing client, prospect and partner information in a centralized database | | • | Immediately access critical and accurate information including top clients by revenue or other criteria | | • | Increase client retention by providing more personalized service | | • | Shorten the sales cycle by effectively managing and assessing opportunities in your sales
pipeline | | • | Boost productivity by eliminating tedious paper-based administration and automating key
business processes |
Client Relationship Management Features:
| • | Award-winning Contact Management to track all activity - interaction & communication | | • | Powerful Queries and Look-ups for profiling and segmentation | | • | Automation to implement business processes to automate key tasks |
Full System Integration:
| • | Fully integrated with Outlook and the Microsoft Office Suite makes our solution intuitive from users | | • | Mobile solutions for PDAs and laptop synchronization | | • | Quickly access information from accounting systems |
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